You can use key sequences to invoke commands and to navigate in your Siebel application. Keyboard shortcuts are available in two modes: basic and extended.
A key sequence available in basic mode is also available in extended mode.
Keyboard shortcuts can be grouped into the following categories:
Notes:
Understanding the User Interface
| Action | Basic Mode | Extended Mode | Menu Option and/or Button |
| New record | CTRL + ALT + N | CTRL + N | Edit > New Record |
| Copy record | CTRL + ALT + C | CTRL + B | Edit > Copy Record |
| Save record | CTRL + SHIFT + S | CTRL + S | Edit > Save Record |
| Delete record | CTRL + ALT + D | CTRL + D | Edit > Delete Record |
| Undo record | CTRL + ALT + U – or – ESC |
CTRL + U – or – ESC |
Edit > Undo Record |
| Select All | CTRL + ALT + A | CTRL + A | Edit > Select All |
| Invoke selection dialog box | CTRL + ALT + P | F2 or down arrow | Select button |
| Open the calendar control | Calendar button | ||
| Open the calculator control | Calculator button | ||
| Open a drop-down list | None |
| Action | Basic Mode | Extended Mode | Menu Option and/or Button |
| Previous record | CTRL + SHIFT + , | CTRL + up arrow | Navigate > Previous Record Record navigation buttons |
| Next record | CTRL + SHIFT + . | CTRL + down arrow | Navigate > Next Record Record navigation buttons |
| Previous record set (in list) | CTRL + ALT + , | ALT + up arrow | Navigate > Previous Record Set Vertical scroll bars |
| Next record set (in list) | CTRL + ALT + . | ALT + down arrow | Navigate > Next Record Set Vertical scroll bars |
| First record | CTRL + ALT + F | ALT + F | Navigate > First Record |
| Last record | CTRL + ALT + L | ALT + L | Navigate > Last Record |
| Action | Basic Mode | Extended Mode | Menu Option and/or Button |
| New query | CTRL + ALT + Q | ALT + Q | Query > New Query New Query button |
| Execute query | CTRL + ALT + ENTER | ALT + ENTER | Query > Run Query Execute Query button |
| Refine query | CTRL + ALT + R | ALT + R | Query > Refine Query |
| Save query with different name | CTRL + ALT + S | ALT + S | Query > Save Query As |
| Action | Basic Mode | Menu Option and/or Button |
| Go to Site Map | CTRL + SHIFT + A | Navigate > Site Map Site Map button |
| Go to Application-Level Menu | CTRL + ALT + M | None |
| Go back | ALT + left arrow | Web browser Back button |
| Go forward | ALT + right arrow | Web browser Forward button |
| Go to screen tabs | CTRL + SHIFT + T | None |
| Go to view tabs | CTRL + ALT + T | None |
| Open menu button pop-up on list or form | CTRL + SHIFT + M | None |
| Go to next list or form | CTRL + SHIFT + ] | None |
| Go to previous list or form | CTRL + SHIFT + [ | None |
| Open Search Center | CTRL + SHIFT + F | View > Action Pane > Search |
| Open How Do I... | CTRL + SHIFT + E | View > Action Pane > iHelp How Do I button |
| Open Tasks | CTRL + SHIFT + Y | View > Action Pane > Tasks Tasks button |
| Action | Basic Mode | Menu Option |
| Advanced Sort | CTRL + SHIFT + O | Tools > Advanced Sort |
| Columns Displayed | CTRL + SHIFT + K | View > Columns Displayed |
| Action | Basic Mode | Extended Mode | Menu Option |
| Display Online Help | CTRL + ALT + H | CTRL + H | Help > Contents |
| About Record | CTRL + ALT + K | Help > About Record | |
| Technical Support | CTRL + ALT + J | Help > Technical Support |
| Action | Basic Mode | Extended Mode | Menu Option |
| Send Letter | CTRL + SHIFT + L | CTRL + L | File > Send Letter |
| Send Email | CTRL + ALT + 1 | F9 | File > Send Email |
| Send Fax | CTRL + ALT + 2 | CTRL + F9 | File > Send Fax |
| Send Page | CTRL + ALT + 3 | SHIFT + F9 | File > Send Page |
| Send Wireless Message | CTRL + ALT + 4 | ALT + F9 | File > Send Wireless Message |
| Action | Basic Mode | Extended Mode | Menu Option |
| Synchronize Database | CTRL + ALT + 5 | SHIFT + F5 | File > Synchronize Database |
| Connect as new mobile user | CTRL + SHIFT + W | File > Connect | |
| Log Out | CTRL + SHIFT + X | File > Log Out | |
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